Hi,
I will provide customer service, email, phone, live chat support
With over five years of professional experience as a customer service representative, I worked to resolve email inquiries from users ranging from tech support and troubleshooting to general product questions. I’ve worked in the BPO Industry for almost five years, handled a broad variety line of businesses, and smoothed transitioned in the freelancing world.
Here are some of the skills that I can contribute:
- Customer Services
- Technical Support
- Social Media Manager
- Email support
- phone support
- Data Management
- Online Research
- 60 WPM with 95% accuracy
- I have an ultra-fast internet speed with 90 MBPS, a backup laptop, and internet, so productivity is always on the go despite issues.
Applications and Tools, websites I use:
- Google Sheets/Docs
- Microsoft Excel/Word
- Zendesk, Slack, Outlook, Skype
- Canva, Adobe Photoshop, Paint
- Shopify, Oberlo
- Facebook, Instagram
